Privacy Policy

BaytEasy respects your privacy and is committed to protecting the personal information youshare with us.

We collect personal information such as your name, contact details, address, andservice-related information solely for the purpose of:

● Providing and managing our services

● Communicating with you regarding bookings and enquiries

● Processing payments and issuing invoices

● Improving our services and customer experience

BaytEasy does not sell, rent, or trade customer data to third parties. We may share limited

information with trusted service partners only when required to complete the requested service

or where legally required by UAE law.

We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, or misuse.

Refund Policy

Rfunds are issued only under the following circumstances:

● Services that were paid for but not delivered

● Duplicate or incorrect payments

Refunds are not applicable for:

● Completed services

● Change of mind after service completion

● Delays caused by factors beyond our control

Approved refunds will be processed through the original payment method within a reasonable time frame.

Cancellation Policy

Clients must notify BaytEasy of cancellations before technician dispatch.

Cancellations made after dispatch or refusal of service upon technician arrival may be subject to a call-out charge to cover operational costs.

BaytEasy reserves the right to reschedule appointments due to operational, safety, or weather-related reasons.

Warranty Policy

BaytEasy provides a limited workmanship warranty depending on the type of service provided.

This warranty does not cover:

● Pre-existing defects

● Normal wear and tear

● Misuse or negligence

● Manufacturer defects of supplied materials

● Work altered or interfered with by third parties

Warranty claims must be reported within the applicable warranty period from the date of service.

Data Protection Policy

All personal data collected is handled in accordance with UAE data protection laws and used strictly for business operations, service delivery,

communication, and invoicing.

We do not disclose customer data to unauthorised third parties unless required by law or for service fulfilment purposes.


Cancellation Policy

Clients must notify BaytEasy of cancellations before technician dispatch.

Cancellations made after dispatch or refusal of service upon technician arrival may be subject to

a call-out charge to cover operational costs.

BaytEasy reserves the right to reschedule appointments due to operational, safety, or weather-related reasons.


Warranty Policy

BaytEasy provides a limited workmanship warranty depending on the type of service provided.

This warranty does not cover:

● Pre-existing defects

● Normal wear and tear

● Misuse or negligence

● Manufacturer defects of supplied materials

● Work altered or interfered with by third parties

Warranty claims must be reported within the applicable warranty period from the date of service.


Data Protection Policy

All personal data collected is handled in accordance with UAE data protection laws and used strictly for business operations, service delivery,

communication, and invoicing.

We do not disclose customer data to unauthorised third parties unless required by law or for service fulfilment purposes.